Privacy Policy
Last updated: November 3, 2026
1. Who we are
This policy is maintained by ClairiX ("we" or "us"), the controller of the personal data collected through this website. ClairiX is based in Brazil and complies with the LGPD, Brazil's General Data Protection Law (Lei Geral de Proteção de Dados, Law No. 13,709/2018).
2. Data we collect
- Data you provide: the name, email address, company, and message you send through the contact form.
- Technical data: basic browsing information needed for the website to run securely (essential cookies).
3. Why we use it
- To reply to your message and send business proposals.
- To keep the website secure, stable, and improving.
- To meet legal and regulatory obligations.
4. Legal basis (LGPD, Art. 7)
We process your data based on the consent you give in the form and on our legitimate interest in operating and securing the website.
5. Sharing
The form sends your data to FormSubmit, which forwards the message to contatoclairix@gmail.com. If you open WhatsApp, you are using that external service. We do not sell your data. We may share it with service providers strictly as needed (hosting, form delivery) and when required by a competent authority.
6. Retention
We keep your data for as long as needed to fulfill the purposes above, or for as long as a legal obligation requires, after which it is securely deleted.
7. Your rights (LGPD, Art. 18)
At any time, you can request:
- Confirmation that we process your data;
- Access to your data, or its correction or update;
- Anonymization, blocking, or deletion;
- Data portability and withdrawal of consent.
To exercise your rights, email contatoclairix@gmail.com.
8. Visitors in the European Economic Area and the United Kingdom
If you are in the European Economic Area or the United Kingdom, the General Data Protection Regulation (GDPR) or the UK GDPR also applies. We rely on your consent (Art. 6(1)(a)) and on our legitimate interests (Art. 6(1)(f)). You have the right to access, rectify, or erase your data; to restrict or object to its processing; to data portability; and to withdraw your consent at any time, without affecting processing carried out before. You may also lodge a complaint with your local data protection authority, or with the Information Commissioner's Office (ICO) in the UK.
To exercise these rights, email contatoclairix@gmail.com.
9. Security
We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
10. Changes
This policy may be updated. The current version is always available on this page.